FREQUENTLY ASKED QUESTIONS : FAQ

General Questions
  • Do you support .htaccess and rewrite rules? 
    • Yes we do. But if you're not 100% sure of what you're doing,  please contact us, we will do it for you!
  • Do you support 'Server Side Includes' (SSI)
    • Yes, SSI are supported.
  • Do you support CGIs (PHP/PERL/MySQL/...)
    • Sorry, we do not support any kind of cgis. We are now dedicated to 'static' website hosting. We are doing this only to improve the stability of our hosting, to avoid that somebody uses all the server ressources with 1 script. Our parent company http://www.dependablehost.com provides standard hosting packages for script-oritented websites.
  • Do you provide an SSH/TELNET access?
    • No. But anyway you shouldn't need it, our web based interface allow you to do quickly do all necessary administration. If something else needs to be done, we will be happy to do it for you.

Technical Questions

  • What are your NAME SERVERS?
    • Primary: NS0.CHEAPBW.COM   207.246.147.185
    • Secondary: NS1.CHEAPBW.COM   209.126.180.130
  • How do I add a domain name to my account?
    • Log in your account
    • Go to the 'domain manager'
    • Add your domain name, and the path you want it to be in your account
    • Change the name servers (or sometimes called DNS servers) of your domain with your REGISTAR.
      • Primary: NS0.CHEAPBW.COM   207.246.147.185
      • Secondary: NS1.CHEAPBW.COM   209.126.180.130
  • How do I move my domain to your service without downtime?
    • Before changing the name servers of your domain at your registrar, transfer all your files from your previous host to Cheapbw using FTP. For packages of 10GB and more, our techs can do this free of charge for you, if needed.

Any other questions? : Contact us